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Returns & Exchanges Policy 

1. Cancellation Policy

1.1. Cancellation by the Customer:
You may cancel your order or service request within 3 days of purchase, provided that the service has not yet been initiated or the product has not been shipped. To cancel, please contact us at email: [email protected] with your order details.

1.2. Cancellation by Us:
We reserve the right to cancel any order or service request at our discretion, including but not limited to cases of unavailability of stock, failure to meet eligibility criteria, or suspected fraudulent activity. In such cases, you will be notified, and a full refund will be issued if payment has already been made.

2. Refund Policy

2.1. Eligibility for Refund:
Refunds are available under the following circumstances:

  • The product or service was not provided as described.

  • The product is defective or damaged upon receipt.

  • The service was not performed satisfactorily.

2.2. Non-Refundable Items:
The following are not eligible for refunds:

  • Products that have been used, damaged, or altered after delivery.

2.3. Refund Process:
To request a refund, please contact via [email protected] with your order details and reason for the refund request. We will review your request and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 3 business days and credited back to your original method of payment.

2.4. Partial Refunds:
In some cases, a partial refund may be issued if  the product is returned in a condition that reduces its value.

3. Exceptions

3.1. Third-Party Services:
If the product or service was provided by a third party, their cancellation and refund policies will apply. We are not responsible for any issues arising from third-party services.

3.2. Force Majeure:
We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen circumstances.

4. Contact Information

For any questions or concerns regarding this Cancellation and Refund Policy, please contact via email.

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated policy.